your privacy matters
We're committed to protecting your personal data and being transparent about how we collect, use, and safeguard your information.
1. Introduction
At Pynkyra, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
Please read this policy carefully. By using our website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect several types of information to provide and improve our service:
Personal Information
- • Full name
- • Email address
- • Phone number
- • Shipping address
- • Billing information
3. How We Use Your Information
We use the collected data for various purposes:
Order Processing
Process and fulfill your orders, send order confirmations
Customer Support
Respond to your inquiries and provide assistance
Marketing
Send promotional materials and updates (with your consent)
Improvement
Analyze usage to improve our website and services
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- • Contractual necessity: To fulfill our obligations under your order
- • Legitimate interests: To improve our services and prevent fraud
- • Consent: For marketing communications (you can opt-out anytime)
- • Legal obligations: To comply with applicable laws and regulations
5. Data Sharing & Third Parties
We may share your data with trusted third parties to provide our services:
Shipping
Courier services for order delivery
Payment
Payment gateways for secure transactions
Marketing
Email platforms for newsletters
⚠️ We do not sell your personal data to third parties. We only share data as necessary to provide our services.
6. Data Security
We implement appropriate technical and organizational measures to protect your data:
- ✓ SSL encryption for all data transmission
- ✓ Secure servers with firewall protection
- ✓ Regular security audits and updates
- ✓ Limited access to personal data within our team
7. Your Rights
Under data protection laws, you have the following rights:
Right to Access
Request a copy of your personal data
Right to Rectification
Correct inaccurate or incomplete data
Right to Deletion
Request deletion of your personal data
Right to Opt-out
Unsubscribe from marketing communications
Right to Data Portability
Receive your data in a structured, machine-readable format
8. Cookies
We use cookies and similar tracking technologies to enhance your experience on our website.
Essential Cookies
Required for basic website functionality
Analytics Cookies
Help us understand how you use our site
Marketing Cookies
Used for personalized advertising
You can manage cookie preferences in your browser settings at any time.
9. Children's Privacy
Our service is not directed at children under 13 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
10. Changes to Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes.
11. Contact Us
If you have any questions about this privacy policy or your data rights, please don't hesitate to reach out.
Available Mon-Fri, 9 AM - 6 PM